Privacy policy

DVA SCENTS is committed to protecting your privacy. This Privacy Policy, together with our Cookies Policy, explains how we handle Personally Identifiable Information collected from our website. This information, which can identify, contact, or locate an individual, is managed strictly in accordance with our policies.

Collection of Personal Information

We collect personal information when you register on our site, place an order, subscribe to our newsletter, or interact with our services. This may include your:

  • Name
  • Email address
  • Home Address
  • Phone number

This information is collected to provide you with a better and more personalized shopping experience.

Use of Your Information

  • Personalize your shopping experience
  • Improve our website and services
  • Respond quickly to customer service requests
  • Administer promotions, surveys, or special offers
  • Process transactions efficiently
  • Request ratings and reviews
  • Provide order updates and follow up on inquiries (via WhatsApp, email, or phone)

Protection of Your Information

Our website is protected against vulnerabilities through regular security checks. Personal information is stored securely and is only accessible to authorized personnel who are required to maintain confidentiality. We use secure technologies to ensure your data is protected from unauthorized access.

Cookies

We use cookies to enhance your experience, remember shopping cart items, and understand your preferences. You can manage or disable cookies through your browser settings; however, doing so may limit certain features of the website.

Disclosure of Information

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties. We also do not include or promote third-party products or services on our website.

Communication Preferences

  • Send order confirmations, updates, and delivery details
  • Respond to your inquiries
  • Share product or promotional information (with clear opt-out options)

We respect your privacy and ensure that all communication is relevant, secure, and non-intrusive.

Contacting Us

DVA SCENTS
📧 Email: dvascents@gmail.com
📞 Helpline: 0315-896540

This Privacy Policy reflects our commitment to maintaining transparency and protecting your personal information while providing a safe and premium shopping experience at DVA SCENTS.